Blue and Me Fiat 500 – Not working due to module failure
No Bluetooth connection, battery drain and flashing mileage on Fiat 500 is an increasingly common problem that is caused by internal failure of the Blue&Me control module. First released in 2006, this module was supposed to "enable drivers to communicate effectively with the outside world" according to its developers Microsoft and Fiat. However, what it has successfully managed to do is provide motorists with another cause of trouble.
Misconceptions of the Fiat 500 Flashing Mileage
Often when a driver is faced with a flashing mileage/odometer, the blame is immediately put on the instrument cluster, as this is a symptom that can manifest from a faulty cluster. However, in this case it is the Blue&Me control module at fault, sadly it’s not just the Fiat 500 that’s affected, see our list below for Alfa Romeo, Fiat and even Ford models that are affected by this issue.
What goes faulty?
The Blue&Me is located inside the rear passenger side panel, near the speaker on the Fiat 500, the Blue&Me module will commonly fail due to two reasons, water ingress, and poor quality components failing, causing an internal breakdown of the unit. Rather than resolve these issues at manufacturer level and begin production of flawless units, the parent company Fiat Chrysler Automobiles (FCA) dropped the entire system in favour of a new system, Uconnect 5.0, that is produced by a different manufacturer.
Clearly this leaves anyone in need of a replacement in a rather tricky predicament…
Not to worry though, we have developed a test and rebuild process that will get your Blue and Me infotainment module back to working order within 2-3 working days, and we’ll even provide a Lifetime Warranty for peace of mind.
For Blue and Me problems with Alfa Romeo, please click here
Common Failure symptoms:
- No Bluetooth connection
- Flashing mileage
- Battery drain
Common fault codes:
Communications to the Blue&Me module is not usually possible
Location on the vehicle:
Inside the rear passenger side panel, near the speaker on the Fiat 500.
How to diagnose:
Common failing part numbers:
Fiat 500 Blue&Me
- 51968826
- 51857617
- 51818963
- 51827410
- 51884624
- 51902811
- 51944597
- 51873547
- 51867602
- 51900101
- 52013328
- 51862515
- 51926903
- 51953535
Fiat Doblo Blue&Me
Fiat Ducato Blue&Me
Fiat Panda Blue&Me
Fiat Punto Blue&Me
Test and rebuild:
All Fiat Blue&Me modules are scrupulously tested before and after the rebuilding process on our custom-made HIL (Hardware In-the-Loop) testing rigs, to ensure that every unit meets strict OE specifications. If the unit is identified as faulty, it is rebuilt with higher than standard components, to make certain the unit will not fail again.
Programming:
No extra effort is required by you, as we retain all original programming during the test and rebuilding process, just simply plug and play once the unit is returned to you.
Quality:
Our quality assurance technicians rigorously check every rebuilt unit, this shows in our defect rate of 0.49%, which has gained us the confidence of many major franchise dealerships and specialists across the world.
Warranty:
Lifetime unlimited mileage*
How do I get my unit rebuilt?
To pay for the rebuild click the Shop Now link above, select your part number and click: Get yours rebuilt.
Print the payment/booking confirmation email.
Package the Fiat Blue and Me module inside a sturdy box with plenty of packaging material (make sure you include your confirmation email in the box).
Send us your package by tracked courier (the shipping instructions are on the confirmation email).
Once received we will test, rebuild and return your module with an unlimited mileage lifetime warranty. (if your unit turns out not to be faulty then we will refund your payment less a small testing fee and return shipping)
What if I don’t want to pay up front?
This is not a problem, if you prefer this option then follow the following steps:
Fill in and submit this test form.
Print the booking confirmation email.
Package the Blue and Me unit inside a sturdy box with plenty of packaging material (make sure you include your confirmation email in the box).
Send us your package by tracked courier (the shipping instructions are on the confirmation email).
Once received, we will test your unit and call you to advise on the outcome of testing, if your module is faulty and you choose to go ahead with the rebuild then we will take payment over the phone using a debit/credit card.
We will then rebuild your Blue and Me unit and return it to you with an unlimited mileage warranty.
If you require further information regarding this Fiat Blue and Me unit then please contact us.